Delivery And Returns
We operate a flat-rate delivery charge policy across the whole of Ireland no matter how big (or small) your order. The charge is just €6.99. In the vast majority of cases your order will be delivered by courier. Some small items may arrive with the postman.
When can I expect delivery after placing my order?
Orders to the majority of Ireland should arrive within 5 working days of placing your order. Remote areas may take a day or 2 longer. We ask customers to allow 10 working days just for peace of mind.
Can I pay for expedited delivery?
Unfortunately not. Because the majority of our products are shipped directly from outside Ireland we are unable at this time to offer an expedited delivery service. All orders should be despatched within 24-48 hours for delivery usually within 5 working days.
Do I need to be in to accept delivery?
Our couriers are able to leave goods without a signature under our instruction. Should you wish, you can add a comment during the checkout process indicating where the driver can leave it on your property where it will be safe and, ideally, under cover. If the driver cannot find somewhere safe to leave the parcel a card will be left allowing you to re-arrange delivery at your convenience.
If you are not satisfied with any purchase from Original Organics, you may return any products to us within 30 days of receipt providing that the product is in a resellable condition, this means that the product is not damaged, has not been used in any way and that the product is complete with the original packing material. If you are returning goods for any reason other than a fault or courier damage, it is the buyers responsibility to cover the cost of return. These Terms and Conditions do not affect your statutory rights as a customer.